Microsoft 365 Support & Migration
Microsoft 365 setup, migration and support for businesses across the Central Coast, Newcastle and Hunter — from Outlook and Teams to shared files and user access.
Overview
Simple IT provides Microsoft 365 support for businesses on the Central Coast, in Newcastle and across the Hunter. Everyday support covers the work your team relies on: email, Teams, SharePoint, OneDrive, licences and user access, within your agreed service scope. A Microsoft 365 migration is a separately quoted project to move the mailboxes or files you identify. We review your source systems, users and security requirements, then agree the migration work and ongoing support separately.
Microsoft 365 support for your team
Get help with an existing environment or discuss a new setup. Migration work is planned and quoted separately from ongoing support.
- Microsoft 365 setup & migration
- Email, Teams & SharePoint configuration
- Licence review and management
- Security hardening and MFA
- User onboarding and training
- Day-to-day helpdesk support
Scope and pricing
Microsoft 365 licences may be billed separately. Migrations and other projects are quoted separately, and ongoing support follows your service agreement. Bronze end-user support labour is billed at standard ad-hoc rates.
Compare plan inclusions and exclusionsCollaboration made easy
Help your team work better together with properly configured Teams, SharePoint and OneDrive.
Access that fits each role
Review MFA, administrator accounts and sharing permissions so staff can use the tools they need with appropriate access.
Only pay for what you need
We review your licences to make sure you have the right plans without overspending.
Who it's for
- Businesses already paying for Microsoft 365 licences
- Teams using Outlook, Teams, SharePoint or OneDrive
- Companies migrating from old email or file servers
- Owners wanting better security and value from M365
Local support you can count on
We support Microsoft 365 for businesses across the Central Coast, Newcastle and the Hunter, including teams working from several offices or remotely. Get help with email, Teams and files, with onsite assistance arranged where the work requires it.
See all the areas we servePlanning your service
Planning your Microsoft 365 migration
For businesses on the Central Coast, in Newcastle and across the Hunter, the right migration plan starts with what needs to move. We agree the mailboxes, files, access requirements and changeover work before quoting the project.
Users, licences and source systems
List your users, current licences, email domains and the mailboxes or files that need to move. Include shared mailboxes, remote workers and applications that send email or depend on existing accounts.
File access and security
Decide who should access each team or document library, how external sharing should work and who manages new starters and leavers. Include MFA, administrator access and your backup requirements in the scope.
The changeover and everyday support
Agree the migration sequence, user communications and checks for email, files and permissions. Plan time for staff to sign in, reconnect devices and learn any changed workflows, then confirm who provides ongoing support.
Local support
Microsoft 365 Support & Migration across our service areas
We support businesses right across the Central Coast, Newcastle, Lake Macquarie and the wider Hunter region.
IT Support Central Coast
See local support options for Central Coast teams using Microsoft 365.
Explore local supportIT Support Newcastle
Explore Newcastle support for email, collaboration tools and the devices your team uses.
Explore local supportIT Support Hunter Valley
Check Hunter Valley coverage for Microsoft 365 work and ongoing business IT support.
Explore local supportFAQs
Microsoft 365 Support & Migration — common questions
Yes. Our team supports businesses across the Central Coast, Newcastle and the Hunter. We provide remote help with Microsoft 365 accounts, email, Teams and files, and arrange onsite assistance where the work requires it. Your agreement defines the ongoing support included.
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Our other services
Ready to get started with Microsoft 365 Support & Migration?
Book a free consultation and we'll tailor the right solution for your business.