Managed IT Services in Newcastle
Proactive IT management for Newcastle businesses: monitoring, patching, security and vendor coordination, with support options agreed for your environment.
Newcastle, NSW
Your outsourced IT department in Newcastle
Simple IT is a managed service provider (MSP) for Newcastle businesses that want outsourced IT support and ongoing technology management. We bring monitoring, maintenance and supplier coordination together for office and remote teams, with support and security inclusions defined by your chosen tier.
Our plans generally suit businesses with five or more users. We review your users, devices, servers and sites, then agree the services and monthly price in writing. For businesses moving from another provider, we document the existing environment as part of taking over its management.
Managed IT plans for Newcastle businesses
Managed service plans are generally suited to businesses with 5+ users.
Bronze
$39
ex GST / user / month
Includes proactive monitoring, patch management and managed antivirus. End-user IT support is not included and is billed at our standard ad-hoc rates.
Silver
$99
ex GST / user / month
Our most popular plan — proactive support, onsite visits and business-grade security built in.
Gold
POA
tailored to your environment
Designed for businesses that require advanced security, reporting, backup management and tailored support requirements.
Pricing shown is indicative only and not a formal quote. Final pricing may vary based on the complexity of your environment, your cybersecurity requirements, Microsoft licensing and your support requirements. Your exact pricing is confirmed in writing before you commit.
- Microsoft 365 licensing may be billed separately
- Hardware and equipment are billed separately
- Projects such as migrations, cabling and major upgrades are quoted separately
- Internet, phones and third-party software may be billed separately
Who it's for
Managed IT support for small and growing businesses
Common challenges
IT challenges managed services solve in Newcastle
Bring routine maintenance, supplier coordination and technology planning into an ongoing service with clear responsibilities.
Surprise IT costs
A defined monthly management fee helps you budget for ongoing services. We set out support inclusions and identify hardware, licensing and project work that may be charged separately.
Different suppliers with unclear responsibilities
We coordinate with your software, internet and equipment suppliers, so issues involving several systems have an agreed point of contact.
Ageing systems with no roadmap
Device and software inventories help identify what needs maintaining or replacing. We help plan the budget and scope any major upgrade separately.
Inconsistent security across the business
We manage the patching and endpoint protection in your plan, with additional identity, backup and security controls available according to your tier.
Our services
Services available with your Newcastle managed IT plan
The foundation is monitoring, patching and antivirus management. Support, backup and additional security depend on your tier, with cloud projects and other work scoped separately where required.
Managed IT Services
Proactive IT management and support options to help keep your business running and your team productive.
Learn moreCybersecurity
Reduce cyber risk with practical protection for your accounts, devices, email and people.
Learn moreCloud Solutions
Move to the cloud with confidence and let your team work securely from anywhere.
Learn moreBackup & Disaster Recovery
Keep your business running with reliable backups and a tested recovery plan.
Learn moreWhy choose us
Why Newcastle businesses partner with Simple IT
Local areas
Managed IT across Newcastle
We support businesses in these areas and the surrounding suburbs.
Managed IT support, cybersecurity and Microsoft 365 services for professional and commercial businesses in Newcastle CBD, the East End and Honeysuckle.
IT Support Newcastle CBDHamiltonManaged IT support, cybersecurity and cloud services for professional services and other Hamilton businesses across the Newcastle region.
IT Support HamiltonMayfieldManaged IT support, cybersecurity and cloud services for manufacturing and other Mayfield businesses across the Newcastle region.
IT Support MayfieldCharlestownManaged IT support and cybersecurity for professional services, healthcare and commercial businesses across Charlestown and southern Newcastle.
IT Support CharlestownMerewetherManaged IT support, cybersecurity and cloud services for professional services and other Merewether businesses across the Newcastle region.
IT Support MerewetherLocal services
Related IT services in Newcastle
Explore support, ongoing IT management and cybersecurity for your business.
FAQs
Frequently asked questions
Bronze covers monitoring, patching and antivirus management, with end-user support billed separately. Silver adds remote support, covered onsite visits and further security features. Gold adds more advanced security, backup and reporting. Your agreement sets out the exact inclusions and exclusions.
Ready for managed IT that just works in Newcastle?
Book a free 30-minute IT review to discuss your current systems, recurring issues and the managed support your Newcastle business needs.